Short codes changes in December 2013 – January 2014 31.01.2014

For the period of December 2013 – January 2014 the following changes were made to short codes operation:

 

1) Short codes changes

 

Country

Previous short code

New short code

Ukraine

7204

5152

Ukraine

5060

5153

Iraq

6982

2831

 

2) Short codes disconnection

 

Country

Short code

Status

Norway

2227

Disconnected

Malaysia

32355

Disconnected

Malaysia

32088

Disconnected

Australia

19712007

Disconnected

Belgium

7272

Disconnected

Belgium

3131

Disconnected

Merry Christmas and Happy New Year! 25.12.2013

Dear partners!

SmsCoin wishes you Merry Christmas and Happy New Year! May the upcoming 2014 year become profitable and successful in all spheres of your activity, bring you achievement of all goals and a lot of meaningful ideas. We would like to thank you for partnership and hope that our cooperation and confidence established between us will become a basis for implementation of the most ambitious and interesting projects.

Sincerely yours, SmsCoin team

Temporary interruption of payouts for Poland, Egypt, Jordan, Iraq, Kuwait, Morocco, Oman and Tunisia 20.12.2013

Due to the delay of payouts from mobile carriers of Poland, Egypt, Jordan, Iraq, Kuwait, Morocco, Oman and Tunisia, starting December 2013 we are impelled to temporarily delay the payouts for messages received from subscribers of these countries till we receive the funds from mobile carriers.

You will be notified additionally on the payouts recovery. Please accept our apologies for possible inconvenience.

Rate change in Kenya 18.12.2013

Due to the new rules of work of Safaricom mobile carrier in Kenya, the rate in the country was changed from 60 KES to 30 KES. The changes come into effect from December 19, 2013.

We apologize that there hasn't been any prior notification on the rate change.

Please make sure to update rates scale in addition to changing instructions for sending SMS on your website accordingly.

Important! New requirements of MTS mobile carrier for the service cost information format 13.12.2013

 
Dear partners!
 
We earnestly ask you to make a point of new requirements of MTS mobile carrier for the format of service cost information provided to users in the Internet for providing one-time SMS services with MO tariffication:
 
1. General requirements for the service cost information format
 
1.1. On all pages of the Internet resources on which the instruction for sending SMS to a short code is provided it is necessary to arrange a footer with the following content:
«The service cost for MTS mobile carrier subscribers is ХХХ rubles YY kopecks including VAT.
The service cost requirements and the information on a charge off procedure are provided on the mobile carrier's website www.mts.ru in the section «Short code SMS services». To get the information it is necessary to enter a short code in the search box or to call 88002500890.
The content is provided by <a content provider name>.
Technical support: tel.: 8-800-ХХХ-ХХ-ХХ, e-mail <the phone number and e-mail of a content provider's technical support>.
 
1.2. The font of the footer/the service terms and conditions text should be contrasting with a background on which it is provided. The font size of the footer/the service terms and conditions text should be the same as the base font or not less than 50% of base font size, but not less than the 8th font (Microsoft Word font sizes).
 
1.3. The terms and conditions text should obligatory include the information on the service cost including VAT.
 
1.4. The service cost should be fixed and verifiable.
While providing the service cost in the list of the short codes used on the website by clicking the link «The service cost»/«The terms and conditions of providing the service and its cost» it is not allowed to specify the minimum cost for one of the service with the necessity to search for the service cost for the provided short code.
 
1.5. It is not allowed to use a double, triple or higher user tariffication for the service without the consent of MTS mobile carrier.
 
2. The requirements for content resource format on which for the service order it is necessary to send SMS to a short code with the command/text provided on the website.
 
2.1. The service terms and conditions should be provided within a user's visual range on a page nearby the information for sending a request with a certain command to a specified short code.
 
2.2. It is allowed to provide the information on the service terms and conditions/ the service cost by clicking the link «The service cost»/«The terms and conditions of providing the service and its cost» the link to which is provided next to a short code. The link font should be the same as the base one, but not less than the 8th size (Microsoft Word font sizes).
 
2.3. The service cost should be provided in figures in the format ХХХ rubles YY kopecks including VAT, the service cost font should be contrasting with the background on which it is provided. The service cost font size should be the same as the base one, but not less than the 8th size (Microsoft Word font sizes).
 
3. The requirements for the format of content resources on which a user should enter his MSISDN on the website and reply to the inbound message received from a short code, with the command/text provided in the message.
 
3.1. The terms and conditions of providing the service and its cost should be provided within a user's visual range on a page nearby the field for entering a user's MSISDN as well as on a page nearby the field for entering a code.
 
3.2. Below the MSISDN entry field the window (checkbox) should be provided, in the checkbox a user ticks off that he has read and agreed to «The service terms and conditions», namely: «Agreed and accepted the service terms and conditions»
 
3.3. It is allowed to provide the information on the service terms and conditions and the service cost by clicking the link «The service cost»/«The terms and conditions of providing the service and its cost» provided nearby the MSISDN and the code entry fields. The link font should be the same as the base one, but not less than the 8th size (Microsoft Word font sizes).
 
3.4. Above the MSISDN entry field it is necessary to provided a phrase:
«To order the service ….»
 
3.5. The text of SMS which a user receives from a short code should include:
 
- the information on the cost of sending a message to a short code including VAT,
- a certain command which a user should provide in the text of reply SMS,
- the short code to which a user sends the command provided in the message text,
- a phone number (including the call cost (free call /according to a mobile carrier's tariff) and e-mail of a content provider's technical support.
 
The detailed information on prohibited service categories and the schemes for providing them which can misinform a user regarding the service cost ant its terms and conditions, is provided in the presentation «Prohibited service categories СРА program «Partner subscriptions» for MTS mobile carrier subscribers.
 
MТS mobile carrier reserves the right to make any changes to the above-mentioned requirements without a prior consent of content providers. Content providers should ensure compliance with the provided requirements within 5 (five) work days starting the moment they are informed on changes.

Changes in partners' revenue shares for Beeline mobile carrier, Kazakhstan 25.10.2013

Due to changes in payout shares for all Beeline mobile carrier short codes in Kazakhstan, starting November 1, 2013 partners' revenue share percentage for the mobile carrier will be decreased. Partners' revenue shares for other mobile carriers in the country remain the same.

Thank you for understanding!

Changes in the work of SMS payments in Belgium 20.10.2013

Due to the new rules of work in the market of Belgium, we are obliged to partially stop the work with SMS payments in the country.

According to new requirements, in order to process SMS payments from subscribers in Belgium, it is necessary to follow certain rules:

1. The advert (payment instruction) should include a special pictogram where a short code and a message cost including VAT are provided.

Below is given the example of the pictogram approved by the Ethical Commission and GOF in Belgium.

2. Usage of short codes according to a service type

6xxx – entertainment services (games, logos, ringtones)

The highest possible tariff is 2 EUR

5xxx – services for children (persons under 18)

The highest possible tariff is 0,5 EUR

3xxx – other services (which don't get under above-mentioned categories)

The highest possible tariff is 4 EUR

7xxx – 18+ services

The highest possible tariff is 4 EUR

As far as the majority of services are aimed at minors, a number of services will have to work with a very low tariff (0,5 euro). The usage of short codes on the services which don't comply with the requirements can result in a considerable penalty charge or a complete disconnection of the short code.

The only way out from the current situation is the connection of Direct Carrier Billing in Belgium. This payment method provides higher revenue shares in comparison with Premium SMS, withdraws limits for payment amounts and project categories with which it is allowed to work within the country, saves from the necessity to place a special pictogram. For more detailed information please contact the company's financial department via sales@smscoin.com.

Georgia is now connected! 01.10.2013

Starting October 2013 our short codes are active in Georgia.

The following rates are available for subscribers in the country (all rates include VAT):

93334 — 1,09 GEL

93335 — 2,24 GEL

93336 — 3,24 GEL

93337 — 4,60 GEL

93338 — 5,00 GEL

The information on mobile carriers in Georgia and payout shares is provided in the rates scale.

Recovery of the short codes operation in the UAE and Egypt 01.10.2013

We are glad to inform you on the recovery of the short codes operation in the United Arab Emirates (UAE) and Egypt.

Starting October 2013 the following short codes are available for the UAE:

3881 — 5.00 AED
3882 — 10.00 AED

And the following short codes are available for subscribers from Egypt:

95125 — 5.00 EGP
94122 — 4.00 EGP
9326 — 3.00 EGP

We have gathered some useful information about the countries for those who hesitate about connecting them.

The UAE is a country with favorable conditions for mobile infrastructure development.

It is worth mentioning that it is one of the countries with the highest level of mobile phone penetration rate with the index of 205,6%. The total number of mobile subscribers in the UAE is 12,36 million people.

At the same time, it should be taken into account that mobile carriers are extremely strict with the projects they consider to be risk. These projects include, along with common gambling games and adult services, horoscopes and wallpapers for mobile phones. For this reason, we strongly demand to pay attention to the content on the websites in order to prevent penalty charges.

In Egypt, in spite of low income of the country residents, due to the developed tourism infrastructure 3G and 3,5G networks are currently available for providing the high-speed Internet within the country. In addition to this, Egypt is the 22d with the index of 84,4% among the countries in the rating of mobile phone penetration rate.

Mobile carriers in the country forbid using short codes on the services which may include prohibited content (adult content): file hosting service, video dating websites.

In order to connect Egypt, it is necessary to send a request to the financial department to sales@smscoin.com.

Tele2, Russia short codes connection 12.09.2013

Dear partners!

In the beginning of September we have informed you about the recovery of processing of messages sent by Tele2 subscribers in Russia. However, you can see that the information on Tele2 is no longer available in the rates scale. It means that prior approval from SmsCoin financial department is required for connection of Tele2 short codes.

Please contact the manager or write to sales@smscoin.com in order to start accepting payments from Tele2 subscribers in Russia.

Please note that Tele2 short codes 3833 and 2097 are temporarily unavailable. You will be notified additionally on the short codes recovery.

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